History
3dotdash Ltd was formed in 2004. Since then, our reputation for innovation and outstanding customer service, has created a loyal Client base across a varied and diverse range of market sectors.
Strategy
As you would expect from someone that has been involved in strategy development for a number of years, 3dotdash has the following strategy:
Purpose
3dotdash Ltd was set up to provide our Clients with bespoke, cutting edge, value adding solutions.
We measure our performance using a balanced business scorecard.
We measure our performance using a balanced business scorecard.
Mission
- to provide cost effective solutions
- to continually innovate
- to develop competency
Our Values and Behaviours - TOPIK
ValuesWe believe:
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BehavioursWe will:
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Track |
That we will provide a clear strategy that leverages our resources to their full capability
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Output |
That our work is clearly communicated to our Customers to ensure we develop and sustain long-term relationships
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People |
That people are the key to success and that we must have trust from our Customers and have fun in our lives
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Innovation |
That we must constantly challenge the status quo, to embrace change and to be creative in producing ideas
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Knowledge |
That we must manage knowledge for the benefit of company and customers
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Our Philosophy
"We have always done it like that"
"Why change if it works"
"Why change if it works"
Have you ever heard these expressions? We have, many times and our philosophy is:
There is always a better way!
Since his first job, Keith has continually sought ways to improve "the way things are done round here". These improvements included a quicker route on his paper round, a new method for calculating longitude when training as a navigator, the first electronic database of navigational aids at Trinity House (on a Sinclair Spectrum!), the production of the site induction pack for a British Gas site, the first self-managed team and the first 360 degree appraisal at Aviva and now, the use of technology to better support 3dotdash Clients.
3dotdash - the name
With Keith's marine background, it was inevitable that the business name would have a nautical theme and it needed to also reflect the company philosophy and strategy. The international code flag 'V' had the right meaning and it's morse version led to the formation of 3dotdash Ltd.